Key Takeaways:
- Not all injuries are obvious or easy to prove.
- Insurance companies use confusion to their advantage.
- Snellings Law bridges the gap to ensure clients’ stories are understood
and their claims are valued fairly.
When you’ve been hurt in a crash caused by someone else, you expect the insurance company to take care of you. After all, you’ve done your part. You pay for good coverage, drive carefully, and follow the law. But many people are surprised at how complicated injury claims can be. Insurance companies often use every excuse to delay, deny, or lower the
value of a claim. Even when you’re honest and badly injured, they may not believe you. At Snellings Law, we see this every day. Below are some of the most common challenges injured people face and how our team helps clients overcome them.

1. Injuries That Don’t “Make Sense”
Not every injury lines up neatly with what happened in the crash. For example, a rear-end collision might cause shoulder or knee injuries. To an insurance adjuster, that may not seem logical.
Our Approach
We work with medical experts who can explain how forces from a crash travel through the body. These experts connect the dots between the accident and the injury. We then present that information in simple, clear ways that judges, juries, and adjusters can understand.

2. Lack of Clear Medical Evidence
Some injuries are easy to see on an X-ray, like a broken bone. Others don’t show up, such as muscle strains, nerve injuries, or brain trauma. Without test results, insurance companies may argue the injury doesn’t exist.
Our Approach
We help clients get to the right doctors who know how to document these types of injuries. We also gather medical records, imaging, and reports that explain not just if an injury exists, but how it affects daily life.
3. Communication and Understanding Gaps
Medical language can be confusing. Juries, adjusters, and even defense lawyers may not understand how an injury happened or why it still causes pain months later. If they can’t picture it, they may dismiss it.
Our Approach
We translate complex medical information into everyday terms. Using visuals, demonstrations, and plain explanations, we make sure everyone in the room understands how the crash caused the injury.
4. Proving Subjective Injuries
“Subjective” injuries are those you can’t see, like headaches, dizziness, or ongoing back pain. Since they rely on what the patient reports, some people assume victims are exaggerating.
Our Approach
We support clients with detailed medical notes, testimony from treating doctors, and even family and
co-worker statements. These show how the injury impacts real life, which helps juries and adjusters see the truth.
5. Advances and Complexity in Medical Science
Modern science can help prove injuries, but it also adds complexity. Tests like DTI scans for brain injuries or new blood tests may sound confusing to non-doctors. If not explained well, this evidence can lose impact.
Our Approach
We work with specialists who break down advanced medical tests into clear, simple explanations.
We make sure juries and adjusters understand not just the science, but why it matters for the client’s health
and recovery.
6. Explaining Surgical Cases
Surgery is serious. But to someone outside the medical world, it may be hard to understand just how painful and costly it really is. A surgery like a rotator cuff repair might sound simple, but recovery can be long and difficult.
Our Approach
We present surgical cases step by step. We explain why the surgery was needed, what the procedure involves, and what recovery looks like. Sometimes you’re dealing with pain, rehab, and missed work. By showing the real human impact, we help others see the full picture.
7. Insurance Limitations
Even if you’re well insured, there may be limits on what the policy covers. This can be especially hard in large cases, like those involving surgery or permanent disability. Adjusters may also use these limits to pressure victims into small settlements.
Our Approach
We explore every available source of coverage, from your policy to the at-fault driver’s policy,
and even other possible sources. Our goal is to make sure clients don’t miss out on recovering what they’re
rightfully owed.
8. Post-Injury and Claims Support
Healing doesn’t stop when the paperwork is filed. Many people struggle with ongoing pain, therapy, or surgery recovery while also trying to keep up with the claims process. Without support, this can feel overwhelming.
Our Approach
We guide clients through every step, from getting follow-up care to communicating with doctors and insurance. We also check in often, so clients know what to expect and never feel left in the dark.
9. Preventing Insufficient Recovery and Unsuccessful Claims
Insurance companies often undervalue claims. They may offer only a fraction of what an injury is really worth, hoping victims will accept out of frustration. In other cases, they may deny claims altogether, leaving victims stuck with
medical bills.
Our Approach
We carefully build each case with strong medical evidence, expert testimony, and clear explanations. By presenting a well-documented claim, we fight to ensure clients aren’t left paying for someone else’s mistake.
10. Addressing Accusations of Malingering
“Malingering” means faking or exaggerating injuries. Sadly, many honest people are accused of this. Insurance companies may use this tactic to scare victims into dropping claims.
Our Approach
We protect our clients’ credibility. We gather supporting evidence, like long-term treatment notes and testimony from people who see the daily struggles. This helps prove that our clients’ injuries are real and life changing.
If you’ve been injured in a crash, don’t face the insurance company alone. Call Snellings Law at 214-387-0387 or visit snellingsinjurylaw.com to schedule a free strategy session today.





