For John O’Rourke, every call is an opportunity to make a difference. As Snellings Injury Law’s Intake Specialist, he’s often the first voice clients hear when they reach out after an accident—and he knows how much that first conversation matters.“People usually call us on one of the hardest days of their lives,” John says. “My job is to make them feel heard, calm, and confident that they’ve come to the right place.”.
John grew up in Wellington, Florida, where teamwork and drive took root early on. A former high school football player, he says the lessons from the field still guide him today: show up, stay disciplined, and always look out for your team.
“From day one, everyone—from the attorneys to the case managers— has made me feel like part of the family,” John shares. “I’ve never looked forward to coming to work the way I do now.”
At Snellings Law, John’s mix of empathy, professionalism, and drive has made him an invaluable part of the client experience.
